GET YOUR CART READY!
Add your favourites now, so when early access opens at 10am AEDT on Wednesday 18 November, you’re one click from checkout.
Subscribers get three full days to shop before the sale opens to everyone else on Saturday 21 November.
Black Friday FAQ
When does the sale start?
Subscribers get early access from 10am AEDT on Wednesday 18 November, three full days before everyone else. The sale opens to the public at 10am AEDT on Saturday 21 November. Sign up above so you don’t miss out.
How does early access work?
Once you’ve signed up, we’ll email you an exclusive code at 10am AEDT on Wednesday 18 November. Use it at checkout to shop 25% off all shorts three days before everyone else.
Can I reserve my items?
We can’t hold stock, as it’s first in, best dressed. Get ahead by adding your favourite styles and sizes to your cart or wishlist now, so you’re ready to check out the moment early access opens.
Can I return items purchased during the sale?
Yes. You’ve still got 100 days to return or exchange sale items. Exchanges are free, and you can return items for a refund too. The only difference: for sale orders, the return shipping cost is on you. Everything runs through our returns portal, so it’s quick and easy.
Will shipping be delayed?
Black Friday is our busiest week of the year, so your order may take a little longer than usual. We’re working with our delivery partners to get every order out as fast as possible, and you’ll get tracking as soon as it’s on its way.
I’ve sent an enquiry. When should I expect a response?
It’s our biggest sale of the year, so our inbox gets busy. Our team will get back to you within 1–2 business days, and we’ll always sort you out.
Can I make changes to my order after placing it?
To get orders out the door fast, we can’t change them once they’re placed. Ordered the wrong size or colour? No worries. Use our free exchanges through the returns portal and we’ll sort you out.
